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Standard Operating Procedures
Step-by-step procedures for patrol, traffic stops, emergencies, pursuits, arrests, multi-unit incidents, interdepartmental cooperation, supervisor involvement, reporting, and policy violations.
Each procedure lists its purpose, the steps, the required communication, and common mistakes. Use them as the playbook for the situation.
Routine patrol
- 1Start your shift and spawn the approved NHP preset.
- 2Announce your unit and area on the radio.
- 3Run your route, observing for violations and hazards.
- 4Call out status and position changes.
- 5End the shift with reports filed.
Common mistakes
- ·Patrolling too fast to observe violations.
- ·Not announcing status, leaving dispatch blind.
- ·Leaving the shift with an unfiled report.
Traffic stops
- 1Confirm the violation.
- 2Radio plate, vehicle, and location.
- 3Stop the vehicle at a safe spot.
- 4Introduce with rank, name, and department; state the reason; request documents.
- 5Issue warning or citation.
- 6Clear the stop on the radio.
Common mistakes
- ·Stopping without a real reason.
- ·Approaching on the traffic side on a fast road.
- ·Forgetting to clear the stop on the radio.
Emergency responses
- 1Acknowledge the call and announce your response.
- 2Choose priority and use equipment accordingly.
- 3On scene, give a size-up and request what you need.
- 4Secure the scene and separate parties.
- 5Clear the scene on the radio when closed.
Common mistakes
- ·Running Code 3 to a routine call.
- ·Not giving a size-up on arrival.
- ·Leaving the scene unsecured.
Pursuit management
- 1Confirm the pursuit is justified.
- 2Broadcast unit, direction, vehicle, reason, and request a supervisor.
- 3Update at each junction.
- 4Assess risk continuously.
- 5Terminate when risk outweighs the catch.
- 6Clear and file the pursuit report.
Common mistakes
- ·Pursuing a minor offense.
- ·Tailgating the suspect.
- ·Not terminating when traffic gets heavy.
Arrests and prisoner transport
- 1Establish the charge.
- 2Give clear, one-at-a-time instructions.
- 3Cuff and search using server mechanics.
- 4Call for backup if needed.
- 5Transport to booking and state charges.
- 6File the arrest report.
Common mistakes
- ·Arresting without a stated charge.
- ·Stacking commands the suspect cannot follow.
- ·Abandoning the booking mid-process.
Multi-unit incidents
- 1One trooper leads; others take assignments.
- 2The lead calls the plan on the radio.
- 3Each unit reports their task completion.
- 4The lead releases units as the scene stabilizes.
Common mistakes
- ·Two troopers running separate operations on one scene.
- ·No one clearly in charge.
- ·Holding units after the scene is stable.
Interdepartmental cooperation
- 1Identify which department leads the road or the call.
- 2NHP leads the highway; the city police lead the city.
- 3Hand off cleanly at the jurisdiction line with a radio call.
- 4Support the lead department's plan; do not run your own.
Common mistakes
- ·Pushing into a city call NHP does not own.
- ·Not handing a pursuit off at the city line.
- ·Competing with the city department on scene.
Supervisor involvement
- 1Call a supervisor for pursuits, spikes, use-of-force reviews, and serious incidents.
- 2State what you need: approval, oversight, a decision.
- 3Follow the supervisor's call on the scene; raise disagreements after.
Common mistakes
- ·Starting a pursuit without supervisor contact.
- ·Deploying spikes without approval.
- ·Arguing a supervisor's call on the radio.
Incident reporting
- 1Complete the report before the shift ends.
- 2Include time, location, units, and outcome.
- 3Note any use of force or unusual events.
- 4Submit through the server's actual reporting method.
Common mistakes
- ·Filing reports from memory hours later.
- ·Omitting a use-of-force event.
- ·Assuming a report auto-submits somewhere it does not.
Handling policy violations
- 1If you witness a violation, note the time, the trooper, and what happened.
- 2Report it to a supervisor, in private if possible.
- 3Do not confront the trooper on the radio during a call.
- 4Let the supervisor review and act.
Common mistakes
- ·Covering for another trooper.
- ·Reporting in public chat instead of to a supervisor.
- ·Escalating the violation into a personal dispute.
These procedures are the standard. When a real situation does not fit a procedure, use the principles and call a supervisor.